Most Recent Update: April 28, 2025
This Privacy Policy explains how Safecare Transports collects, uses, and discloses personal information of its customers, prospective customers, and visitors to its website at www.safecaretransports.com.
COLLECTION OF PERSONAL INFORMATION
Information collected directly from you:
We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, or when you contact us for customer support. Personal information we collect directly from you may include your first and last name, address, phone number, and information relevant to your transportation needs.
Information collected from your device:
Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser; however, parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org.
Information collected from our advertising partners:
We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, interests, and geographic location.
USE OF PERSONAL INFORMATION
We use information collected directly from you to provide you with transportation services, customer service and support, ride scheduling, and other relevant information. We may also use this information to communicate with you about your rides via text message or phone call. SMS messaging is used exclusively for operational communication regarding your rides and services.
We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with general service improvements.
We use information collected from our advertising partners to better understand the needs of our customers and improve our services.
DISCLOSURE OF PERSONAL INFORMATION
We may use third-party service providers to assist us with providing transportation scheduling, dispatching, and customer communication. We may share your information with such third parties strictly for these limited purposes.
We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy.
We do not collect personal information through email marketing campaigns, and SMS communications are strictly for ride communications only. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
EMAIL AND TEXT MESSAGE COMMUNICATIONS
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any informational email sent from us.
If you consent to receive SMS from Safecare Transports, you agree to receive messages relating to your rides and ride scheduling from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit safecaretransports.com/privacy-policy to see our privacy policy and terms and conditions.
SMS consent and phone numbers are not shared with any third parties/affiliates for marketing purposes.
YOUR PRIVACY RIGHTS
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at info@safecaretransports.com.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at: info@safecaretransports.com
